It’s easy to miss a courier. They might come early in the morning before you’re out of bed. You might be in the bathroom or shower and the courier is gone before you get to the door.
Here’s how to avoid the inconvenience of having to collect your parcel from the courier depot…
When you get to the “Delivery Method” step of our online checkout, make sure you leave a message for the courier. When you do that your courier message will be added to the parcel address and the courier will usually follow your instructions (unless they feel it is too risky to leave the parcel).
Easyink has no retail store but we can offer click and collect of orders placed on the website.
The pickup location will depend on the product you wish to collect. The location is shown on the product page as follows:
To place a click and collect order your customer group should be “Pick Up From Warehouse”. Existing customers can log in and check it on this link: Account Edit
If you haven’t already registered, you can select “Pick Up From Warehouse” when you register: Register
When you place a click and collect order its best and call or text 021 178 7881 to notify us.
There’s often a resistance for the last few millimetres as the pin on the printer pierces the seal at the front of the cartridge. Provided you have the correct cartridge in the slot and it’s not upside down, it’s safe to apply firm pressure for that last little bit.
Most Brother laser printers have a two-part consumable.
The printer will tell you whether is needs a drum or a toner cartridge replaced.
The toner cartridge lifts out of the drum cartridge as explained in the video below.
Sometimes we’re asked about collection systems within New Zealand for unwanted e-waste. We’ll provide links below for some that we know about.
TechCollect provide a disposal service free of charge to households and small businesses. You can recycle your end of life and unwanted computers, computer accessories, cameras and printers:
Warehouse Stationery: Accepts any brand of ink, toner, drum units, and labelling cassettes for recycling in-store, working with Brother and Recycling Group.
Here’s a free recycling box via Easyink: Consumables Recyling Bin
Changes happen, so we appreciate any feedback you can give us that will help to keep this page updated.
Courier delivery to towns and cities nationwide is $8.00 per order with an extra $5.00 for rural delivery.
A ‘compatible’ printer cartridge is one that is not manufactured by the manufacturer of your printer.
Most of the compatible cartridges we supply are brand new aftermarket products while some are OEM cartridges that have been returned to the factory and remanufactured.
While some compatible cartridges are of dubious quality, at Easyink we only supply compatible cartridges from reputable suppliers.
The fail rate is slightly higher than genuine printer cartridges, so for mission critical printers we suggest holding an extra spare compatible or genuine cartridge.