Brother HL-5440D Toner Counter Reset – TN3310 TN3340

Cartridge recognition issues sometimes occur with compatible or genuine Brother TN3310 or the high yield TN3340 toner cartridges or you may just want to use the last few drops of toner for the cartridge.

To reset the toner counter follow the procedure listed below.

  1.  Open the front cover and leave open while  completing the following steps.
  2. Turn the printer off.
  3. Hold the ‘go’  button (or “start’ button) while turning the printer on. All panel lights should  be on.
  4. Release the ‘go’ button (or “start’ button).
  5. Press the ‘go’  button (or “start’ button) 2 times.
  6. Pause. All panel lights should be  on.
  7. Press the ‘go’ button (or “start’ button) 5 times for the TN3310
  8. Press the ‘go’ button (or “start’ button) 6 times for the high yield TN3340.
  9. The toner light  should be off (the error light may be flashing). The paper light should be on or  flashing.
  10. Close the cover. The ready light should be the only light on.

Note: This procedure has been tested on the HL-5440D printer but should also work on HL-5450DN HL-5470DW and HL-6180DW series mono printers.

Some users have reported having to turn the printer off and on after resetting the counter.

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7 thoughts on “Brother HL-5440D Toner Counter Reset – TN3310 TN3340

  1. Beau says:

    Thanks! I tried another tutorial elsewhere last time I needed the toner to be replaced and it didn’t work, so I gave in and got a replacement. My HL5470DW is now back with its green check mark for Ready in my Windows 7 status bar instead of the yellow caution sign for low toner. Thanks for clarifying that you press it 6 times for the high yield and 5 times for the regular. That may have been the difference.

  2. Phidza says:

    This works, saved us from having to buy a new printer. Even when we put in a new toner we could not clear the error but after following this procedure it is all good.

  3. Suzan Best says:

    This isn’t working for my HL 5440D. I have tried it many times but at Step 4 all the lights go off and the printer just goes through it’s usual warm up. Any ideas please?

  4. Suzan Best says:

    So after saying it wasn’t working I tried again, this time I realized I had to open more than the front flap… I opened the whole front cover as instructed and it worked. Thank you!

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