Canon Support Code 2103 – Pixma MG6460

I job I was recently called to look at was a Canon Pixma MG-6460 that was printing blank pages.

The printer was actually coming up with a error (Support Code 2103) and the ejecting the page un-printed.

Error / Support code 2103 relates to the printer not being able to detect the paper size before printing.

code2103

This is most likely due to the sensor that detect the paper size becoming dirty or other objects getting caught in the sensor.

 

The easiest fix for this is to simply disable the Size detection so the problem doesn’t stop the printers normal operation.

Scroll down to Device Settings

devicesettings

Select Print Settings.

printsettings

Select Detect Paper Width.

detectpaperwidth

Select Off.

The size detection is now disabled  and your printer will now operate as normal.

 

If you have any questions or would like to recommend improvements to this guide please leave a comment.

 

 

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