Here you’ll find articles that are general in nature i.e. applicable to many different models of printers.
If your Tn2250 or TN2230 doesn’t automatically reset the toner counter on your Brother MFC-7360N or MFC-7860DW printer you may wish to try the following procedure: Open the front panel of your Brother MFC-7360N or MFC-7860DW Multifunction printer. Press the Clear/Back button. A display message will then show “REPLACE DRUM? 1. Yes 2. No”. Do not…
This Kyocera FS1020 printer was brought to me because it wasn’t working but the primary fault turned out to be a paper jam. However the printer had some other problems: Light Print – Caused by dirty laser assembly. (The fix is covered in a separate article Kyocera FS-1020 Light or Faded Print – How To Clean A…
One of the most common faults with inkjet printers is blocked print heads – especially if the printer sits idle for long periods of time. With most Canon and Hewlett Packard printers it is very easy to remove the print head from the printer. With models like Brother and Epson you will need to strip/disassemble…
This is a general information note regarding the electronics that control printers and other devices. This fault is known as a Dry Joint and can cause a wide range of faults and errors. I have come across this problem many times in my years servicing printers and appliances. Shown below are before and after pictures of a power supply…
A problem we sometimes have with printer cartridges is “printer unable to recognize cartridges” or similar error. We have had some success with the procedures listed below. These procedures involve cleaning the cartridge and printer contacts as well and a 15 second power restart. Note: This cleaning procedure is written as a universal procedure and you may have…
A quick guide on replacing feed rollers on a HP Laser jet 1320D: This is a general guide that will also apply to other similar HP models. Worn feed rollers and separation pads are a common cause of paper jams and feeding problems. Note the smooth appearance of the lead edge of this roller (hard to see in…
A question sometimes asked is: why does my Brother seem to use colour ink cartridges when I only print black? Brother inkjet printers have an ink purge system which pumps a very small amount of ink through the print heads from time to time. This helps to prevent the print heads from drying and blocking. Some people ask…
Welcome to our Knowledge Base dedicated to the support of printers and those who use them. On this site we’ll attempt to put some of our knowledge and info into helping both our users and the wider world. If you have any suggestions on how we could improve this service please let us know. Do you have…