Is it possible to arrange that an order is left at the door if no one is home at the time of delivery?

It’s easy to miss a courier. They might come early in the morning before you’re out of bed. You might be in the bathroom or shower and the courier is gone before you get to the door.

Here’s how to avoid the inconvenience of having to collect the parcel from the courier depot…

When you get to step 4 of our online checkout, make sure you leave a message for the courier. When you do that two things happen:

  1. We’ll send the parcel with a “non signature” label.
  2. Your courier message will appear on the parcel address and the courier will usually follow your instructions.

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