I job I was recently called to look at was a Canon Pixma MG-6460 that was printing blank pages. The printer was actually coming up with a error (Support Code 2103) and the ejecting the page un-printed. Error / Support code 2103 relates to the printer not being able to detect the paper size before printing.…
A common printer error is a driver bug or problem of some sort. The best way to fix that is to reinstall the print driver. HOWEVER a less known fact is that just removing a printer from your “Devices and Printers” (Win 7/8) or “Printers and Faxes” (Win XP) does not actually remove the driver from the computer. To…
The following article covers a fault found with the Brother MFC665CW that causes an Unable to Print 51 error. After some quick Google research I discovered that no one seemed to have an idea of what causes this fault and a number of forums claiming that a purge counter reset would fix it. Seeing that the…
Scanner Error is a common fault with the Hewlett Packard LaserJet 3030 series printers. This fault is normally caused by a thin film of ozone/dust build up in the scanner but can also be caused by bits of paper being jammed between the casing and scanner glass. The following is a guide on the cleaning procedure for the…
This is a general information note regarding the electronics that control printers and other devices. This fault is known as a Dry Joint and can cause a wide range of faults and errors. I have come across this problem many times in my years servicing printers and appliances. Shown below are before and after pictures of a power supply…
If you get an Unable To Clean error on your Brother MFC-210, MFC-410CN, MFC-420CN, MFC-620CN or FAX-2440C it may be because the ink purge tank count has reached its “full” limit. To reset the purge counter: Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Warning: care is needed in maintenance mode,…
If you get an error “Unable to Clean 30” on your brother ink-jet printer here are some things to try before you tear your hair out: Open the lid/scanner cover and check the position of the print head and whether it freely moves from left to right See Fig.1 Check if there are any obstructions in the…
If your Hewlett Packard K5400 toolbox comes up with “Ink Supply Failure” here are some things to try. These steps have worked well for me in the past. Use toolbox utility to check the “health” of the print head. Clean the cartridge contacts and print head contacts (See Fig1 Fig2 and Fig3). After cleaning contacts switch the…
Here are some instructions for resetting the toner light if it remains on after a TN2150 cartridge is replaced. For HL2140, HL2150 and similar printers: 1. Turn the printer off and open the front cover. 2. Hold the “GO” button while turning the printer on. 3. All panel lights should now be on. Release the…
The HP Laserjet 1600 and similar machines are prone to a deterioration in print quality over time, starting with magenta because its the bottom cartridge. The fault is caused by dust and toner building up on the laser glass/lenses and mirrors. Here is the procedure to fix this fault: Fix One: Clean laser glass slits with…