If your TN2230 – TN2250 toner counter on your HL-2130 HL-2240D HL-2250DN or HL-2270DW doesn’t reset when you install the cartridge, you may wish to try this procedure.
- Open the front cover and leave open while completing the following steps.
- Turn the printer off.
- Hold the ‘go’ button (or “start’ button) while turning the printer on. All panel lights should be on.
- Release the ‘go’ button (or “start’ button).
- Press the ‘go’ button (or “start’ button) 2 times.
- Pause. All panel lights should be on.
- Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off (the error light may be flashing).
The paper light should be on or flashing. - Close the cover. The ready light should be the only light on.
Note: This procedure has been tested on the HL2130 HL2240D HL2250DN and HL2270DW printer but may work on other printers using the TN2250 toner.
Some users have reported having to turn the printer off and on after resetting the counter.
This fixed my problem. I’m not a “natural” at this, and I had tried for two days to get my printer (2 months old) working with its new compatible toner cartridge.
What schmucks Brother are for setting it up like this. I am most unimpressed.
Thanks for this advice.
I have tried this repeatedly. No luck even after putting in a new cartridge. It still just says “toner low”
Hi Jim
This one does work as I have used it myself many times. It will only work if the front cover/ toner door is open. You also have to perform the steps quickly as there seems to be a time out for the reset.
Thanks for this it helped me with an aftermarket toner, since it didn’t reset after I replaced it.
Well, I got this darn error message off and on all day. My paper kept getting stuck inside while printing. Discovered that my power strip kept turning off (never had one go out before). Replaced the power strip with a new one. Error message came up again and I began resetting my printer AGAIN AND AGAIN. I opened the front cover, looked inside, no paper stuck. Opened the back door by the power plug, no paper stuck. Looked in the paper drawer to see if anything was stuck there… nothing. But the error persisted! Finally, I saw everyone was saying there was a problem with the toner… so I removed the toner and the cartridge felt stuck… a piece of paper was jammed inside where it couldn’t be seen. I pulled it out and… WA LA! No more error message. I must’ve reset my printer a half dozen times AT LEAST. Now it works. Hopefully this jamming problem doesn’t happen again. I’ve never had issues in 2 yrs since owning it.
It works, thanks..!
This works to get my 2240DW printing, but it still says “toner low” even though the cartridge is new and it will shut down again saying “replace toner” within a day.
This worked perfectly!
Thanks!
After using reset procedure DRUM light go’s off then comes back on. Ready light never comes on
Hi Hattie This reset is for the toner.
For the drum you want https://support.easyink.co.nz/dr2225-drum-counter-reset/
Excellent, thank you. On this occasion I had to reboot both the printer and the attached PC.
Thanx a lot. It works!
I tried this and now my my printer HL2240D does not work at all. Please help.
Hi Harry Please explain what does not work at all means. In detail describe what the lights(led’s) on the printer are doing.
This worked like a charm. Thanks for sharing this valuable article.
Cheers.
It worked great for me!
Thank you easy ink support!
Thank you so much! This worked perfectly. I did have to turn off the printer and turn it back on after completing all the steps.
Thank you, this worked for my HL-2270DW and a new genuine Brother cartridge.
Wow! This worked like a charm for my HL-2270DW. Like others have said, I had to turn the printer off and back on – after completing all the steps – then perform the print request again that I was trying to do when my printer quit. Can’t thank you guys enough!
Tested on HL-2170W. Worked like a charm. I had a toner that probably most correctly reported it was at end of life. But I know it has more potential to it. So I wanted to override the life time end status. And I did, with this trick. (Tested to cover the holes for the laser sensors on both sides of the toner, but to no avail. This trick did it though).
Thanks
OH this was a total blessing. It worked like a charm after many other attempted things. God bless you.
it works for me . thank you