Brother TN2025 HL-2040 and FAX2820 – Reset toner low signal after the cartridge has been replaced

Brother HL-2040: If the low toner indicator fails to reset even though the cartridge has been replaced…

  • Open the front cover and leave open while completing the following steps:
  • Turn the printer off and hold the ‘go’ button while turning the printer on.
  • Release the ‘go’ button after the three lights are lit.
  •  Press the ‘go’ button twice.
  • Once the lights are on solid, press the ‘go’ button five more times.
  • The toner light should be off.
  • The paper light should be on.
  •  Close cover.
  • The ready light should be the only light on.

Brother FAX-2820: Open the front door, press “options”, then “start”, then “1”, and then “0”. The screen should now show “accepted”.

If the machine still indicates toner low with a full cartridge: Take the toner cartridge out of the drum unit that it sits in. On the left side you’ll see a half circled groove with a tab inside it. If the tab is turned to the right (3 o’clock position) then it needs to be switched to the left (10 o’clock position) in order to trigger a reset when inserted into the printer.

You should be able to reset the toner count on other machines that use the same toner: DCP-7010, HL-2070N, MFC-7340, MFC-7420, MFC-7820N, DCP7010, HL2070N, MFC7340, MFC7420, MFC7820N.

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2 thoughts on “Brother TN2025 HL-2040 and FAX2820 – Reset toner low signal after the cartridge has been replaced

  1. Maria says:

    I have a Brother HL 2035 printer and I have tried all the steps but It wasn’t successful, the toner light is still on. Is there anything else I can try?

    1. Easyink Support says:


      The HL2035 model isn’t a New Zealand model so I don’t have much info on that one.
      I am lead to believe that the reset is the same as this article .

      Common reasons for the reset to fail is not pushing the buttons fast enough or not opening the front (toner) door.

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