HP M280 M281 series Firmware Rollback to use compatible toners

HP rolled out an update for the Hewlett Packard Colour Laserjet Pro M280nw M281fdn and M281fdw multi-function color laser printers. In NZ these printers use the 202A and 202X series toner cartridges (CF500A, CF501A, CF502A, CF503A, CF500X, CF501X, CF502X, CF503X toner cartridges).

This firmware update stops you being able to use compatible/aftermarket toners, forcing you to buy the much more expensive genuine toners. The Firmware date code for the affected update is 20201021.

The previous firmware version that continues to work with compatible/aftermarket toners is 20200612.

You can check the firmware date code by going to Settings -> Service -> Firmware Datecode.

NOTE THIS GUIDE IS PROVIDED TO HELP THOSE WHO ARE WILLING TO TRY ROLLING BACK THE FIRMWARE. IT SHOULD NOT BE ATTEMTPED BY THOSE WHO DONT UNDERSTAND THE RISKS INVOLVED. EASYINK PROVIDES THIS INFORMATION FREE BUT DOES NOT TAKE ANY RESPONSIBILITY FOR ITS USE AND ANY OUTCOME.

The first step should always be to disable the automatic updates.

  • Go to the setup menu
  • Select Service
  • Select Laserjet Update
  • Select Manage Updates
  • Select Check Automatically and Choose Off.
  • Select Allow Updates and Choose No
  • Select Allow Downgrade and choose Yes
  • Download and extract the zip file from the link below.
  • Open/run the firmware package that you have extracted and choose your printer model
  • Click Send Firmware to start the process
  • All going to plan you will be able to print with compatible toners again.

Please let us know if this process has helped you and if there is anything we can do to improve it.

Easyink Support has written 90 articles

2 thoughts on “HP M280 M281 series Firmware Rollback to use compatible toners

  1. Grant says:

    You have one instruction wrong. In order for this to work it needs to be:

    Select Allow Updates and Choose YES.

    Once the firmware is installed you should go back in and change it to NO.

  2. Enoch Wubah says:

    Thank you for helping us out. I am a printer service technician and I find your solutions very helpful in my work. Thank you once again.

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